What is your reaction to disruptive learners’ behaviour in the classroom? Do you understand why such behaviour happens? How do you feel, approaching challenging behaviour in the classroom? Join us to learn about this area of classroom management.
Our presenter will outline the components of non-violent communication (NVC): forming non-judgemental observations, expressing feelings, clarifying needs, and making specific requests. This will familiar participants with the NVC model.
The presenter will analyse challenging behaviour patterns and how to use empathic listening techniques to uncover reasons behind difficult behaviour. Discussing real-life case studies, you will learn how to apply nonviolent communication and empathic listening techniques to handle learners’ behaviour more inclusively and positively.
Key points to be covered include:
Webinar Type: Teaching Best Practices
Categories: Classroom Management; Diversity, Equity, & Inclusion, Communication
Teaching Sectors: Elementary, Secondary, Self-Employed
Participant Level: No previous knowledge required
Alicja Sablik (she/her) is an academic manager, teacher trainer, and Special Educational Needs and Disabilities (SEND) coordinator working for the British Council, currently (September 2025) based in Tunisia. She specialises in classroom communication, blending principles of positive psychology, empathetic communication, and Social and Emotional Learning (SEL) to foster inclusive, emotionally intelligent learning environments.
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* Members must be a member of the TESL Ontario group on Tutela.
Please note: TESL Canada and TESL Ontario are separate entities. Your TESL Canada membership does not include free access to TESL Ontario webinars. To learn more about TESL Ontario Standard Membership, please click HERE.